Traditional IT department Isn’t Suitable For SMBs

In the modern world, technology and businesses go hand-in-hand. After all, every business deals with customers across the local, regional, or international levels, and aims to make things easier. More businesses, hence, are using digital solutions to offer the best products or services to customers. Since there is a growing involvement of technology in almost every field, the role of traditional IT departments is reducing to a huge level. As a result, traditional IT departments are becoming less and less relevant, especially for SMBs. In this blog, we will discuss everything about IT services in Manchester and how technology has transformed the IT support needs of small and medium-sized businesses.

Managed IT Services

Managed IT services, in simple terms, are the same IT support service will is provided by your in-house IT department, but the only difference here is that this service is handled by a third-party IT support company. The agency will manage and assume responsibility for providing a defined set of business technology services to its clients.

The team of company offering managed IT support company in Manchester will be responsible for the functionality of the service or equipment, managed under a service level agreement (SLA). Many small to mid-sized businesses across the world choose to outsource the responsibility for maintaining their IT needs to professional IT support companies in Manchester to improve operations, cut expenses, and streamline IT management.

No Room for the Traditional IT Department Anymore

Earlier in the past, traditional in-house IT departments were used to manage the IT needs of an organization. Back then, sending and (or) receiving email messages, for example, meant setting up an in-house email server and much more tasks. However, the scenario has completely changed and things are a lot easy now. Now, there is no more need to set up a server, which might also need update as per the time.

Unlike in the past, there is no more need to deal with hardware or software problems affecting the email server or the computers connected to it. Organizations having massive server systems had to rely on the support of an in-house IT team, which will handle the technical task.

Thanks to the emergence of technology, more and more SMBs are now largely moving away from in-house servers and IT infrastructure in general. As per a recent report on this topic, over 63 percent of SMB workloads and 62 percent of SMB data will reside in a public cloud within the next year.

So we can say that more companies are now opting for the hybrid version of IT services i.e. outsourcing managed IT support services. Additionally, they are also choosing digital business tools that run on servers owned and maintained by someone else, such as Microsoft or Google.

Benefits Of Using Managed IT Services?

Outsourcing managed IT support services in Manchester is the right choice for large organizations and small businesses with endless benefits.

Filling the skills gap – When you are running an organization, you will have all the team members who can perform various tasks such as sales, finance, etc. However, when you have no team with skills in IT services, it makes sense to let an outsourcing company handle it for you. Relying on an expert to provide managed IT support services allows your teams to focus on innovation without getting bogged down in routine tasks.

Cost savings – If you have ever researched in-house servers, you would already know that it can be quite costly and for this, you would also need to hire an in-house team of IT specialists. But this is not the case with the modern IT industry as you get servers that are managed by service providers and also you can choose from the top IT support companies Manchester to manage the IT services for you. Engaging with a managed service company can be cheaper and the costs can be more predictable, which is helpful for budgeting.

Reliability – When you choose to hire a third-party agency for IT support services in Manchester, you can rest assured that the work will be handled by a team of specialists because these companies hire only the top and skilled professionals in the field. Unlike the in-house teams that are always juggling multiple tasks, the third-party agency will solely focus on your managed IT needs.

Faster Response Time – Unlike the common belief that managed IT service providers take hours to resolve issues, which can affect your business operations, the managed IT services Manchester agencies provide you with real-time support. Especially during high-traffic times, having 24/7/365 support is a great support to ensure that your team can always be productive.

Cyber Security Support – Hiring a professional team for managed IT support isn’t just about getting technical support to keep your servers up and running, but these professionals can also help you stay protected against cyber attacks. It is suggested to always outsource the services to agencies that are familiar with PCI compliance so you can be sure about the reduced risks related to credit card use, client data, and any other sensitive information leakages.

The Future of IT Department

In the past few decades, we can say that the role of technology in a business has changed drastically, and the same can be said about the role of managed IT departments. There are many types of IT services that can be handled remotely, which means modern businesses don’t need to hire in-house IT teams. As a result, the importance of outsourcing IT services is growing because they seem to be a much more affordable and efficient choice than the in-house IT teams.

What you need to do is to choose a skilled, experienced, and trained team of IT professionals who can help securely and cost-effectively leverage the available solutions to drive business growth.